Job Description

SUMMARY OF DUTIES

The AV Specialist leads the planning, operation, and troubleshooting of corporate audiovisual (AV) systems across the organization, including meeting rooms, digital signage, and internal communication displays. This includes permanent and temporary AV programming for exhibitions, management of AV for events, and AV operations/maintenance for corporate meeting spaces.

The Incumbent is accountable for the standardization of AV systems deployed across the corporation and for the processes that govern their implementation and operation.

The AV Specialist also programs, maintains, troubleshoots and repairs AV systems and when needed, coordinates with outside contractors.

EDUCATION

• 2-year post-secondary diploma
• Other relevant education or AV hardware manufacturer specific training would be an asset

EXPERIENCE

• 3+ years as an AV event technician
• 5+ years as an AV installation technician
• 3+ years programming control systems

KNOWLEDGE

• Advanced knowledge of modern audio systems, analogue and digital
• Advanced knowledge of modern video systems
• Moderate knowledge of professional control system, Extron and Crestron
• Design new AV system according to the needs of the end users

SKILLS AND ABILITIES

• Strong diagnostic and problem-solving skills, with a demonstrated ability to respond to and resolve hardware, software, and network issues under time-sensitive or high-pressure conditions.
• Ability to document and communicate technical information clearly, including the creation of user guides, troubleshooting documentation, and training materials.
• Strong fine motor skills, manual dexterity, and color perception for detailed technical work
• Aptitude for quickly learning and implementing new and emerging technologies.
• Strong analytical with a proactive approach to identifying and resolving technical issues.
• Demonstrated ability to troubleshoot under pressure and adapt quickly in high-stress situations.
• Creative problem-solving and innovation in addressing technical and logistical challenges.
• Excellent project and time management skills to coordinate multiple tasks, with the ability to prioritize work independently and manage shifting priorities.
• Attention to detail.
• Ability to express ideas clearly and concisely, addressing various level of management and employees who have varying levels of technical knowledge.
• Ability to operate, maintain, design, and program AV-over-IP technologies, structured cabling, and centralized AV control and video systems
• Ability to operate, maintain, design, and program AV systems such as BrightSign, Q-SYS, Pandoras Box, GrandMA, Extron Pro and Crestron control, and custom control environments
• Strong interpersonal skills with tact, diplomacy, with internal and external clients.

Language Requirement: English

Security Requirements: Enhanced reliability

Work location: 1865 St. Laurent Blvd. Ottawa ON

Please note that only candidates who are selected for the next stage of this selection process will be contacted.

Job Types: Full-time, Permanent

Pay: $75,116.46-$91,361.43 per year

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• On-site parking

Work Location: Hybrid remote in Ottawa, ON

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