Claims Examiner Job at Securian Canada, Toronto, ON

eVdLeGV2dXdxV1ZGamwxWjFnb09oS21wQ3c9PQ==
  • Securian Canada
  • Toronto, ON

Job Description

Department: Claims

Location: Toronto, ON

Description

What we do every day to be our very best

Every day at Securian Canada means a day spent helping Canadians and their families build secure tomorrows. We’re agile and innovative, and we aren't afraid to challenge and create, or bring diverse perspectives to our work.

Who We Need

The Claims Examiner will be accountable to assess claims for benefit entitlement by adhering to contractual, medical, functional, and occupational information to render claim decisions according to contract and established processes. In compliance with the instructions and defined internal/external policies and procedures, you will deliver the decision in a timely manner, while providing exceptional service to the different stakeholders.

What You Will Do

  • Responsible for assessing claims for benefit entitlement (Life, AD&D, Disability, Critical Illness and Job Loss), by reviewing contractual, medical, functional and occupational information and in accordance with certificate provisions, adhering to established routines and processes for our various clients;
  • Follow up with diligent communications with the different stakeholders, to obtain or provide information regarding claim status and reasoning, and complete reporting as required;
  • Thoroughly document the analysis according to Securian’s policies and processes;
  • Effectively manage an active caseload in accordance with client service standards and best practice guidelines and established KPI’s and TAT’s;
  • Contribute to and foster a positive and dynamic working environment by supporting team members and through collaboration to department project work, and with plan members, plan sponsors and other stakeholders, to ensure service standards are met;
  • Learn and apply tools and technology that support continuous improvement by identifying opportunities to improve processes and customer service delivery and adapting to changes as improvements are implemented;
  • Performs other related duties, as assigned.

What You Will Bring

  • Post-secondary education (or equivalent work experience); professional designations such as FLHC, FLMI, or ALHC are an asset;
  • Solid knowledge of Microsoft Office Suite;
  • Previous experience in claims is preferred, background in medical assessment, underwriting, nursing/health professions, or medical terminology is highly valued;
  • Strong analytical skills combined with a sound understanding of insurance practices and principles, enabling effective problem-solving;
  • Exceptional attention to detail, with a commitment to accuracy and delivering high-quality service;
  • Excellent interpersonal and communication abilities, both written and verbal;
  • Proven ability to manage stressful situations with professionalism and to communicate difficult decisions with empathy and tact;
  • Skilled at multitasking complex priorities while meeting deadlines and ensuring positive outcomes for all stakeholders;
  • A positive, team-oriented attitude that contributes to strong morale and collaboration.

Why join?

When you’re a part of Securian Canada, you’re a member of an agile and innovative, high-performing, bright-thinking, make-things-happen culture – so that together, we can discover the art of possible.

At our company, we see your potential on day one and challenge you to grow your unique strengths as you create a career filled with opportunity, collaboration, and purpose.

You’ll also be part of a team that’s committed to diversity, equity, and inclusion, and who values diverse perspectives, so that you can be the person you want to be – both in, and outside, work.

Securian Canada offers a competitive total rewards program with a variety of perks and benefits, including:

  • Flexible work arrangements with monthly financial allocations to support your work-life balance;
  • Generous starting paid vacation time, plus additional vacation days for every year of service;
  • Paid volunteer day so you can dedicate time to a cause you are passionate about;
  • Paid personal and wellness days to support your total wellbeing;
  • Educational assistance of up to $3,500 a year (with approval from your manager);
  • Flexible health and wellness account (in addition to comprehensive drug and dental coverage) to help pay for a wide range of wellbeing services that are meaningful to you;
  • Up to 14% of combined contributions to the RRSP matching program;
  • Family-friendly maternity/parental leave and,
  • Many, more benefits, perks and programs.

If you have at least 70% of the qualifications we're looking for, want to work in a fast-growing, leading and progressive company, and feel driven to help Canadians and their families build secure futures – we want to hear from you!

Take the first step in building your future with Securian Canada. Apply now.

Securian Canada is committed to providing a barrier-free work environment and equal access to employment for all qualified applicants. As such, upon request, Securian Canada will work with applicants that require reasonable accommodations during the recruitment process. Please contact careers@securiancanada.ca for accommodation requests. All information shared during any accommodation request process will be stored and used only in a manner that is consistent with applicable laws and Securian Canada/Canadian Premier Life Insurance Company policies.

Job Tags

Contract work, Work at office, Flexible hours,

Similar Jobs

Huntsman Corp

Marketing Internship Job at Huntsman Corp

 ...Marketing Internship (The Woodlands, Texas)Huntsman is now searching for a Marketing Intern for all divisions located at our corporate headquarters in The Woodlands, TX. This internship is for Summer 2026. Our summer intern program is tailored to ind Marketing, Intern... 

JobTarget

Nurse Practitioner (Per Diem) Job at JobTarget

 ...Nurse Practitioner (Per Diem) US-KS-Wichita Job ID: 2019-3205 Type: Per Diem # of Openings: 11 Category: House Calls...  ...of our members. Pay Range: In-Home Assessment: $120 Telehealth Assessment: $100 Responsibilities Knowledge of CMS Regulations... 

JUMP Math

Graphic Artist (Temporary) Job at JUMP Math

 ...Position Title: Graphic Designer Reporting Relationship : VP, Marketing and Communications Department: Marketing and Communications Organization Description : JUMP Math is a Canadian charity with global reach that empowers educators to multiply learning potential... 

Logic Executive Search & Workplace Solutions

Locum - Director of Community Veterinary Programs Job at Logic Executive Search & Workplace Solutions

 ...public programs with overall animal welfare goals and collaborating on onboarding, scheduling, and supervising veterinary teams including locums, DVMs, RVTs, VTs, and VAs. Identifying outreach sponsorship and grant opportunities with the development and communications team... 

Colas

Heavy Duty Mechanic Job at Colas

 ...variety of tasks involving manual labor in heavy/highway construction and construction...  ...equipment and troubleshoot malfunction from a mechanical, electric and electronic standpoint. ...  ...potential hazards. Load and unload trucks and haul and hoist materials. Operates...