Clinical Content Writer Job at TELUS Digital, Canada

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  • TELUS Digital
  • Canada

Job Description

Who We Are:

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS , one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Job Description:

  • Master's or Doctorate in Psychology, Counseling, Social Work, or a related mental health field.
  • Active or prior licensure (e.g., LCSW, LMFT, LPC, PsyD, PhD) is highly valued.
  • Proven track record of writing clinical or psychoeducational content.
  • Ability to adapt tone for different audiences (e.g., patients, providers, employers).
  • Familiarity with plain language and health literacy principles.
  • Strong understanding of evidence-based modalities (CBT, DBT, ACT, mindfulness, etc.).
  • Experience creating content for digital platforms (e.g., apps, online therapy programs, LMS).
  • Detail-oriented with excellent editing and proofreading skills.

Equal Opportunity Employer:

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.

For more information on how we use your information, see our Privacy Policy .

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