Community Engagement Specialist - Digital | Travel Job at Alchemy, Kitchener, ON

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  • Alchemy
  • Kitchener, ON

Job Description

Do you live for the roar of a well tuned engine, geek out over breakthrough tech, and love the idea of being on the front line engaging with end-customers every day? If so, you’ll feel right at home at ExoShield. We’re looking to add an energetic automotive enthusiast to team ExoShield to lead the growth of our online community through a variety of fun and engaging activities. 

ExoShield is an innovative automotive film manufacturer and supplier, pushing the physical boundaries of what’s possible in the vehicle protection space.

ExoShield products are sold through our channel partners in over 35 countries. With rapidly increasing windshield replacement costs due to advanced driver assistance systems in modern vehicles, the market for windshield protection is expanding beyond niche segments to the wider automotive market. Over the last 3 years we have expanded our product line to include Paint Protection Film, rounding out our automotive protection solutions with more additions planned in the near future!

One of the things we pride ourselves on at ExoShield is the authentic and supportive community of automotive enthusiasts and aftermarket shops that we’ve built over the last several years. As the ExoShield Community Engagement Specialist, you’ll play an essential role in continuing to expand this community, and elevate the ExoShield brand worldwide. 

Role Responsibilities

We are looking for a dedicated automotive enthusiast with a passion for community building to join our core marketing team. Some of the things you’ll get to do include:

  • Be the voice of ExoShield both online (on social media, forums, etc.) and in-person (e.g. trade shows, industry events, local clubs)
  • Plan and execute fun and engaging content regularly on social media across all relevant social media channels to grow the ExoShield brand
  • Run Social Media Ad Campaigns (META,Youtube, Reddit)
  • Interact with customers online on a daily basis by responding to questions, reviews, comments and engaging with target accounts
  • Find new communities of engaged enthusiasts to introduce to ExoShield
  • Plan and attend community building events with like-minded enthusiasts

In this role you will be reporting to the Director of Marketing. As the front line of the ExoShield brand, you’ll be trusted to be the voice of the brand, while also being the eyes and ears to speak on behalf of the customer internally. 

The Community Engagement Specialist role offers a wide range of tangible and intangible benefits, including:

  • Competitive health benefits plan
  • Competitive compensation plan, including stock options
  • Nearly 4-weeks of paid time off with our vacation and flex day policy
  • WFH Hybrid / Remote Position Available

Ideal Candidate Profile

Alchemy is a mid-stage scaleup – this means you’ll get to decide how much impact you have and how far you grow with us. You’ll have a chance to voice your opinion and participate in major decisions. We’re looking for a fantastic and engaging communicator who can balance competing priorities while delivering at a consistently high level. Bonus points if you have experience managing social media or community growth, but if not, we’re cool with someone who is excited about this industry and wants to grow with us!

The following experiences and skills will help you kick ass in this role:

  • An uncanny ability to make friends with pretty much anyone!
  • A genuine passion for the automotive industry and the people within it
  • Must be digitally savvy with a love for engaging with others on social media and a general working knowledge of how to grow social media presence
  • 1-2 years of work experience, preferably in customer-facing or community-building roles
  • Excellent time-management skills and the ability to multitask in a high-pressure, dynamic environment
  • Some experience managing email-marketing campaigns (Mailchimp, Hubspot)
  • Any experience planning and managing events (no matter how small) is a bonus.
  • Extra points if you’re already embedded in the car community!
  • Degree or diploma in communications, business, or marketing is an asset but definitely not a requirement

Don’t have something on the list checked off? Don’t sweat it! In fact, we love to teach people about all of this! If you’re willing to learn and work hard, we’ll help you pick things up in no time.

Other Requirements:

To be considered for this position you must be:

  1. Legally able to work in Canada 
  2. Can Travel to the US

Job Tags

Internship, Remplacement, Local area, Remote work, Work from home, Worldwide,

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