Job Description

• Shall hold responsibility for driving market requirements for our Gift Solutions team. In addition, they will be the SME (Subject Matter Expert) interface to clients, sales, and operational teams to identify business requirements, partnerships, and to consult based on merchant value closed-loop industry
• Daily interaction with cross-functional internal teams and clients to identify and lead product strategy and development, partnering with technical teams to identify and build features and functionality that the stored value market needs and that ultimately increase revenue and client satisfaction

Key Responsibilities:

• Be responsible for product conception through its end-of-life, including product management, product development, and business development
• Manage, track, and report product performance throughout its lifecycle, including product strategy, product planning, and issue prioritization
• Drive the product development life cycle from concept, design, testing, and production deployment, as well as product commercialization, including all improvements of the roadmap and statement of direction development
• Lead peers and dotted-line relationships through the project lifecycle to deliver development efforts
• Maintain awareness and understanding of customer and market needs and develop business cases to support new product recommendations
• Act as a primary negotiator between internal stakeholders and clients to resolve problem statements and use cases
• Provide relevant product information and expertise to support sales efforts and assist with the education and merchant closed-loop programs and stored value features and functionality

Requirements

• Bachelor’s degree or higher in a related field or equivalent work experience
• 7+ years of product management experience, preferably in B2B SaaS or e-commerce
• A proven track record of delivering successful third-party integrations
• Strong understanding of APIs, webhooks, and their documentation
• Ability to work closely with engineering teams to scope and deliver technical solutions
• Experience collaborating with external partners, including negotiating priorities, aligning on roadmaps, and driving successful outcomes that generate revenue
• Experience bringing integrated products to market, including coordinating with marketing and sales to drive adoption and customer success
• Adept at working in agile methodologies, partnering with Product Design and Engineering to lead fast iteration cycles
• A proven record using data to drive decision-making and impact measurement

Preferred:

• Experience working in the digital/mobile wallet or payments space is a strong plus
• Experience working in B2B/B2C / dual-sided platforms and marketplaces is a strong plus
  

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