Senior Technical Services Analyst Job at HOIST, Ontario

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  • HOIST
  • Ontario

Job Description

Location: Hybrid — open to candidates based in Canada or the United States

Who we are:

We're an IFS integrator, offering comprehensive ERP implementation projects to unparalleled support services. As business strategic partner, we collaborate with clients across focused industries, transcending boundaries to deliver transformative service. With a global team of 200+ members, our strength is in our shared expertise. Our community comprises former IFS customers who've encountered challenges firsthand and dedicated IFS experts who bring specialized knowledge to the table. Together, we reshape businesses through exceptional service.

Who are we looking for :

We are seeking an experienced Sr. Technical Analyst with a background in software development and/or customization to join our dynamic team. The ideal candidate has a proven record of delivering technical solutions to clients to meet business requirements within project timelines. This role involves travel of up to 25% of the time, including occasional travel to other countries.

Why HOIST?

If you're driven by the desire to make a tangible impact, then HOIST is your destination!

Join our client-driven team, delivering transformative business excellence. Beyond services, we place our people at the heart of our success. Experience our collaborative work environment and flexible balance. HOIST is where your journey transforms into impact.

Key Responsibilities :

  • Drive the close collaboration between the business functional analyst, in conjunction with the client to ensure the delivery of technical solutions.
  • Creating and guiding the technical solution requirement in specification review meetings.
  • Implement logical structures, integrate with cursers, and solve complex business logic problem.
  • Accountable for software development of the most complex issues and guidance of the specification creation. Developments could include but are not limited to reports, integrations, configurations, mods and more.
  • Presenting solutions to the client and collecting, disseminating, and implementing feedback
  • Recognize incident commonalities and has a demonstrable implementation of development methodologies.
  • Learning new skills and teaching skills to others.
  • Identify when they do not know how to perform a development task and to reach out to a more experienced developer for help.
  • Keep on top of industry trends in the IFS eco system, data migration, integration, reporting and CRIM development; including but not limited to IFS Partner certification/recertification, Restful APIs, etc.
  • When required – help with support issues.

MUST Have :

  • Minimum 5 years' working experience in software development and/or customization
  • Experience with development in IFS products
  • Demonstrated experience and knowledge with Relational Databases, PLSQL, and/or similar
  • Experience in client-facing role
  • Excellent written and verbal communication skills
  • Solid organizational skills including attention to detail and multitasking skills.
  • Strong working knowledge of Microsoft Office
  • Experience with project management software tools
  • 25% availability for travel, including occasional travel to other countries
  • Legally entitled to work in the country you are applying for

What sets you apart :

  • Bachelor's Degree in Computer Science or similar, or equivalent work experience
  • Experience with development in Oracle Database environment; Mastered Oracle PLSQL coding language

Why Hoist?

If you're driven by the desire to make a tangible impact, then Hoist is your destination! Join our client-driven team, delivering transformative business excellence. Beyond services, we place our people at the heart of our success. Experience our collaborative work environment and flexible balance. Hoist is where your journey transforms into impact.

Job Tags

Work at office, Flexible hours,

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