Job Description

Job Title: Program Manager – AI/ML & Marketing Analytics (Retail)

Location: Remote, US, Canada (Must align with PST working hours)

Type: Contract (6+ months, extendable)

About the Role

We are hiring for a Program Manager to lead enterprise-scale AI/ML and marketing analytics initiatives for one of our premier retail clients.

The ideal candidate will have extensive experience managing analytics, data science, and AI/ML programs in a retail or eCommerce environment , with proven success in cross-functional coordination, stakeholder management, and Agile delivery.

Key Responsibilities

Own end-to-end delivery of AI/ML and analytics programs across marketing, merchandising, and customer experience functions
Collaborate with marketing, data science, analytics, engineering, and business teams to ensure program success
Translate business objectives into actionable program roadmaps with clear milestones and success metrics
Drive Agile delivery practices, including sprint planning, backlog prioritization, and retrospectives
Oversee data collection processes, model deployment cycles, and measurement frameworks
Manage risks, remove blockers, and ensure high-quality program deliverables
Prepare and deliver executive-level updates, reports, and dashboards

Required Qualifications

8–12 years of experience in program or project management in enterprise environments
Proven track record leading AI/ML, data science, or analytics programs , ideally in retail/eCommerce
Strong understanding of marketing analytics and KPI frameworks (ROI, customer segmentation, media effectiveness, personalization)
Exceptional stakeholder management, communication, and cross-functional leadership skills
Proficiency with program management and collaboration tools (JIRA, Smartsheet, Confluence, MS Project)
Agile methodology experience

Nice to Have

Exposure to Marketing Mix Modeling (MMM) or media analytics programs
Familiarity with Bayesian/Frequentist modeling concepts
Experience working with large-scale CPG marketing data
Background in omnichannel attribution or advanced marketing measurement

Job Tags

Contract work,

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